Need inspiration? See case studies and examples from brands driving real results with mail

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Goal
Sector
Mail type
Applied:
Waitrose brochure
Customer retention Customer mail Retail
Waitrose's personalised mailings were a recipe for retention
Over 50% redemption
NPS increased +55 points
Customer acquisition Door drops Retail
Targeted door drops made “Who Gives A Crap” a success
+140% sales increase vs target
Toolstation Brochure
Communications Customer mail Retail
Toolstation’s personalised QR code stickers drove web visits
3:1 ROI
+5% increase in AOV
+10% increase in traffic
Swoon Brochure Photos
Customer acquisition Direct mail Retail
Swoon's first catalogue delivered results to swoon over
22:1 ROI
2.1% response rate
subway brochure
Customer retention Partially addressed mail Retail
Subway’s cutting edge mailing produced tasty results
5.4% redemption rate
+200% average weekly sign up
Grow brand awareness Direct mail Retail
Mail helped Specsavers customers hear every word
Messaging resonated deeply
Notable increase in store visits
Customer acquisition Door drops Retail
Door drops meant Specsavers Audiologists’ message was heard
+16% appointment increase
+15% brand consideration
Pretty Little Thing Anniversary Brochure
Customer retention Direct mail Retail
PrettyLittleThing's anniversary card rekindled relationships
+9% increase in returning lapsers
+6% sales increase