Marketreach blog

September 16th, 2019

Going offline for the most rounded Customer Experience

Customer Experience | Strategy

Learn why it's vital for brands to go offline to provide the most rounded Customer Experience (CX).

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August 14th, 2019

Mapping, Measuring and Monitoring Customer Experience (CX)

Customer Experience | Effectiveness

Gauge whether you're delivering a satisfying customer experience, the metrics that matter in assessing your customer experience and how to use our free editable customer journey map to start auditng your brand's customer experience.

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July 10th, 2019

Why businesses can’t ignore the customer experience revolution

Customer Experience | Strategy

Learn why Customer Experience (CX) is important, what it includes and how an omnichannel approach can help customers feel positive about your brand.

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July 10th, 2019

Marketing personas explained: B2B vs B2C personas

Customer Acquisition | Strategy

We'll explore what personas are, why your business needs them, tips on how to create the best personas for both B2C and B2B businesses and why it's important to distinguish between the two.

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